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Privacy Policy

Effective Date: 14 May 2026

At Kissland Store, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, place an order, or contact us for support.

By using Kissland Store, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you use our website or place an order, we may collect the following information:

  • Name or username
  • Mobile number, WhatsApp number, or email address
  • Mobile Legends User ID
  • Server ID
  • In-game username
  • Order details
  • Payment details, transaction ID, UTR number, or payment screenshot if required
  • Device, browser, and IP-related information for security and analytics
  • Messages or support requests sent to us

We do not ask for your Mobile Legends password, OTP, login code, or sensitive account login information.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and deliver your orders
  • To verify payment
  • To contact you about your order
  • To provide customer support
  • To prevent fraud, fake payments, and payment bypass
  • To improve our website and services
  • To maintain order history and transaction records
  • To comply with legal or regulatory requirements

We only collect information that is necessary for providing our services.

3. Payment Information

Kissland Store may use third-party payment services, UPI, QR payment, or payment gateways to process transactions.

We may collect payment reference details such as transaction ID, UTR number, payment status, or payment screenshot for verification purposes.

We do not store full bank account details, card numbers, UPI PINs, OTPs, or payment passwords.

Payment processing may be handled by third-party providers, and their own privacy policies may also apply.

4. Game Account Information

To complete a recharge, we may require your Mobile Legends User ID, Server ID, and in-game name.

This information is used only to process your order and provide customer support.

Kissland Store will never ask for your game account password. Please do not share your password or login details with anyone.

5. Cookies and Tracking

Our website may use cookies or similar technologies to:

  • Keep the website working properly
  • Improve user experience
  • Remember basic preferences
  • Analyze website traffic
  • Detect suspicious or fraudulent activity

You may disable cookies in your browser settings, but some parts of the website may not work properly.

6. Analytics and Website Data

We may collect basic technical data such as browser type, device type, pages visited, time spent on the website, and general location based on IP address.

This helps us understand website performance, improve our services, and protect the website from abuse or attacks.

7. How We Share Information

We do not sell your personal information.

We may share limited information only when necessary with:

  • Payment gateway or payment verification providers
  • Recharge suppliers or API providers
  • Website hosting or database providers
  • Customer support tools
  • Legal authorities, if required by law
  • Security or fraud prevention services

We share only the information needed for the specific purpose.

8. Third-Party Services

Kissland Store may use third-party services such as:

  • Payment gateways
  • Hosting providers
  • Database services
  • Analytics tools
  • Recharge API providers
  • Communication platforms such as WhatsApp or email

These third-party services may collect and process information according to their own privacy policies. Kissland Store is not responsible for the privacy practices of third-party platforms.

9. Data Security

We take reasonable steps to protect your information from unauthorized access, misuse, loss, or disclosure.

Security measures may include:

  • Secure database access
  • Limited admin access
  • Payment verification checks
  • Fraud detection
  • HTTPS website protection
  • Monitoring suspicious activity

However, no online system is 100% secure. By using our website, you understand that there is always some level of risk when sharing information online.

10. Data Retention

We may keep your order and payment information for as long as necessary to:

  • Complete orders
  • Provide customer support
  • Handle disputes or refund requests
  • Prevent fraud
  • Maintain business records
  • Comply with legal requirements

When information is no longer needed, we may delete it or anonymize it.

11. Your Rights

You may request to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Request deletion of your information, where legally possible
  • Withdraw consent for non-essential use of your information
  • Raise a complaint regarding misuse of your personal data

Under India’s DPDP Act, consent should be free, specific, informed, unconditional, unambiguous, and based on clear affirmative action.

To make a privacy request, contact us using the details provided at the end of this policy.

12. Children’s Privacy

Kissland Store is intended for users who are legally able to make online purchases or who have permission from a parent or guardian.

If a parent or guardian believes that a child has provided personal information without permission, they may contact us and request deletion of the information where possible.

13. Fraud and Security Monitoring

To protect our business and customers, we may monitor orders, payments, website activity, and suspicious behavior.

We may keep records of suspicious transactions, fake payment attempts, payment bypass attempts, or abuse of our website for security and dispute resolution purposes.

14. Refund and Dispute Information

If you request a refund or raise a dispute, we may use your order details, payment reference, chat history, and delivery status to verify the issue.

This information helps us process genuine refund requests and prevent fraudulent claims.

15. Links to Other Websites

Our website may contain links to third-party websites, apps, payment pages, or social media pages.

We are not responsible for the privacy practices, content, or security of external websites. Please read their privacy policies before sharing information with them.

16. Changes to This Privacy Policy

Kissland Store may update this Privacy Policy from time to time.

Any changes will be posted on this page with a new effective date. By continuing to use our website after changes are posted, you agree to the updated Privacy Policy.

17. Contact Us

For privacy questions, corrections, deletion requests, or complaints, you may contact us through the official contact details provided on our website.

Business Name: Kissland Store

Website: www.kisslandstore.in

Email: themanofdota2@gmail.com

WhatsApp: +91 8413989032

Location: Mizoram, India